Refund Policy

We have a 30-day, no questions asked, return policy, which means you have 30 days after receiving your item to return your item.  The buyer is reponsible for the cost of return shipping.  We will provide a refund upon of the return of the purchased item or items.     

If you have any questions you can Contact Us or email us at 2heelpetlasers@gmail.com.  

The lasers and tips come with 2 year guarantee from manufactured defects.    

You can always contact us for any return question at 2heelpetlasers@gmail.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know when the refund is approved. When approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.