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Support

Frequently Asked Questions

What can the pet lasers be used for besides acupuncture?

Our pet lasers are versatile tools designed for more than acupuncture. With the included treatment tips, they can be used to support:

  • Acupuncture treatments

  • Wound healing

  • Skin conditions

  • Dental applications

  • Localized inflammation support

Visit our How It Works page to learn more about each application.

Which laser color should I choose?

The best laser depends on your treatment goals.

Red (635 nm) – Our most popular and versatile laser. Ideal for acupuncture points and a wide variety of treatments.

Blue (450 nm) – Best suited for skin and dental applications.

Green (532 nm) – Ideal for shallow acupuncture points and superficial treatments.

Not sure which laser is right for you? Visit our How It Works page for a detailed comparison.

How do I install the treatment tips?

Simply press the desired treatment tip firmly onto the front of the laser.

For additional sanitation, disposable covers may be placed over the Pet Focus Tip when desired.

Instructional videos are available on our How It Works page.

Can I use the laser on myself?

Many customers use their lasers for both themselves and their pets.

If you are interested in human laser acupuncture or cold laser therapy, we recommend consulting qualified resources or healthcare professionals for proper guidance.

Which treatment tip should I use?

Pet Focus Tip

  • Acupuncture points

  • Joint capsules

  • Small treatment areas

Line Generator Tip

  • Larger treatment areas

  • Surrounding injured tissue

  • Skin applications

  • Wound support

Dental Tip

  • Dental applications

  • Inside the ear

  • Other shallow treatment areas

Can I use the laser alongside other treatments?

Yes. Laser therapy is often used as part of a comprehensive treatment plan.

Many pet owners and veterinarians combine laser therapy with:

  • Massage

  • Stretching

  • Rehabilitation exercises

  • Nutritional support (when recommended)

Always consult your veterinarian for treatment recommendations specific to your pet.

What are the limitations of these lasers?

Our lasers are specifically designed for laser acupuncture and low-level laser therapy applications.

Compared with larger clinical laser systems, they use lower output power, making them portable, affordable, and easy to use.

They are intended to complement—not replace—professional veterinary care.

What are the technical specifications?

  • Manufactured in the USA

  • FDA Class IIIa / ANSI Class 3R

  • Output Power: 4–5 mW

  • Wavelength Options:

    • Red – 635 nm

    • Green – 532 nm

    • Blue – 450 nm

  • Constant Wave Output

  • APC Computer-Controlled Diode

  • Beam Diameter: 1.1 mm

  • Diode Life: Approximately 3,000–5,000 hours

  • Size: 5 in × 1 in (127 mm × 25 mm)

How long should each treatment last?

Treatment time depends on your pet's size and the condition being treated.

As a general guideline:

Acupuncture points

  • Approximately 2 minutes per treatment point

Larger treatment areas

  • Up to 5 minutes per area

  • Up to 3 sessions per day, unless otherwise directed by your veterinarian

Do I need protective eyewear?

Protective eyewear is generally not required during normal use.

However:

  • Never look directly into the laser beam.

  • Never intentionally shine the laser into the eyes of people or animals.

Our visible-light lasers operate below 700 nm, making the beam visible and easier to avoid than invisible infrared lasers.

Do I need to shave my pet?

Usually not.

Our patented treatment tips are designed to contact the skin through most types of fur, allowing effective treatment without shaving.

For pets with very dark or black coats, trimming or shaving the treatment area may improve light penetration.

Do I have to be a veterinarian to use these lasers?

No.

Our lasers are designed for both veterinary professionals and pet owners.

Many veterinarians recommend home laser therapy between office visits to help maintain a treatment plan.

Our How It Works section provides guidance for getting started safely.

Does laser therapy really work?

Low-level laser therapy has been studied for decades and is widely used in veterinary medicine.

We encourage you to explore the peer-reviewed studies on our Research page to learn more about the scientific evidence supporting laser therapy.

Every purchase is backed by our 30-Day Money-Back Guarantee, so you can try your laser with confidence.

Still have questions?

We're here to help!

Visit our Contact Us page or send us a message anytime. We strive to respond to all inquiries within 24 hours.